Have Questions? Give us a call or shoot us a text (616)-916-7799
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Thank you for choosing Elevate Detail— where premium car care meets white-glove convenience. By booking with us, you agree to the terms below, designed to ensure a smooth, consistent, and professional experience for every customer.
When you book an appointment, we reserve time exclusively for your vehicle and turn away other clients during that slot. Need to reschedule or cancel? Call or text us at (616)-916-7799
Elevate Detail packages are time-based to ensure fairness across all vehicle types. We complete as much as possible within your booked timeframe. If more time is needed due to vehicle condition or size, it’s billed at $50 per 30 minutes with your approval. If declined, we’ll prioritize and finish within the original time. To get the most out of your appointment, share your top priorities with your technician at check-in. Full Detail packages apply to one vehicle only and cannot be split between multiple vehicles.
Our team may arrive up to 90 minutes after your scheduled time due to traffic or job delays. You’ll receive real-time SMS updates as we head your way. We require access and keys to perform your service, and by booking, you authorize our team to operate and reposition the vehicle if needed. If we’re unable to access or begin the service upon arrival, cancellation or reschedule fees may apply.
At the end of your appointment, we’ll walk you through the results to confirm satisfaction. If you’re unavailable, a 10% gratuity will be added to your invoice to compensate the technician for completing the job without your review. If you have any concerns, they must be reported within 24 hours of service. Concerns raised after this window or refusal to participate in the final inspection will not be addressed.
Payment is due immediately after service by credit or debit card, or cash. Late payments incur a 10% fee plus 0.5% daily interest until paid in full. If you plan to leave during a mobile appointment, please check out with your technician before departing — we’ll continue working on the vehicle as scheduled. By booking, you authorize Elevate Detail to charge the card on file for cancellations, no-shows, or approved service extensions. All sales are final.
To ensure the highest quality results, clients must provide access to both water and electricity at the service location. A standard outdoor water spigot and a grounded electrical outlet within 70 feet of where the vehicle will be detailed are required. Please confirm these resources are available prior to your appointment to help us deliver a smooth and efficient detailing experience.
By booking our services, you grant Elevate Detail permission to photograph your vehicle for training or marketing use unless you request otherwise in writing. This agreement is governed by Oregon law. You confirm you are at least 18 years old and authorized to approve services for the vehicle. For questions, contact us at lqjamison2499@gmail.com.
By booking with Elevate Detail , you agree that services are time-based, not checklist-based; you will provide vehicle access and participate in the final inspection; you understand and accept our cancellation, storage, gratuity, and extended service policies; payment reflects technician time and effort, not guaranteed outcomes; and Elevate Detail liability is limited to the amount paid.
We’re here to deliver results that match the pride you take in your vehicle — with a service experience just as clean.